Flowers are a seasonal, perishable product, and a florist who claims otherwise is not being straight with you. So here is exactly where we stand.
Your bouquet may not match the photograph stem for stem. What we guarantee to match is the colour scheme, the flower type, and the size and value you paid for. What can vary is the exact blooms used and the wrapping, depending on what arrived fresh that morning.
If it arrives wrong, we fix it. Send us photographs within 24 hours of delivery and you can have a full refund, a free replacement, or store credit, whichever suits you. After 24 hours we cannot take flowers back, because by then nobody can tell how they were kept.
We do not claim to be the cheapest florist in Singapore, and we do not run permanent "sales" against inflated prices. The price you see is the price, plus the flat $18 delivery.